Fast & Free Shipping in Canada on Orders over $75

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FAQ

Shipping

All orders received by 3:00 Eastern time Monday to Friday will ship the same day. Orders received after 3:00 Eastern will ship the next day. Orders received after 3:00 Eastern on Friday will ship the next business day.

All of our orders are shipped from our store, in the CrossIron Mills shopping centre located 10 minutes from the Calgary Airport.

We use Fedex and Canada Post.

Returns

Regular price items are returnable within 15 days of receipt. Items discounted less than 50% are exchange only and items discounted more than 50% are final sale. Underwear, Jewelry, and accessories are final sale.

Please email service@undergoundclothing.ca with your order number and the items that you would like to return.

Of course. Just bring the item to the store and we will do our best to help you.